Frequently Asked Questions

1. How can I place an order?

You can place an order directly through our website by adding products to your cart and checking out securely.


2. What payment methods do you accept?

We accept [Credit/Debit cards, PayPal, Cash on Delivery, Bank Transfer, etc.] depending on your location.


3. How long does shipping take?

  • Standard Shipping: [X–X business days]

  • Express Shipping: [X–X business days]
    Delivery times vary depending on your location.


4. Do you ship internationally?

Yes, we ship worldwide 🌍. Shipping rates and delivery times will vary depending on the destination.


5. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery.


6. Can I change or cancel my order?

If you need to modify or cancel your order, please contact us within [X hours] of placing it. Once shipped, we cannot cancel the order, but you may return it under our Return Policy.


7. What is your return and exchange policy?

We accept returns and exchanges within [X days] of delivery. Items must be unused, unworn, and in original packaging. Please check our Return & Exchange Policy for full details.


8. What should I do if I receive a damaged or wrong item?

Please contact us immediately at [your support email/phone] with your order number and photos of the item. We’ll arrange a replacement or refund.


9. Do you offer refunds?

Yes. Refunds are processed to your original payment method within [X business days] once we receive and inspect the returned product.


10. How can I contact customer service?

You can reach us at:
📧 [Your Email]
📞 [Your Phone Number]
Or through our Contact Us page.