We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, our exchange and return policy is as follows:

1. Eligibility

• Items must be returned within [X days] of purchase/delivery.

• Products must be unused, unworn, and in original packaging with all tags attached.

• Proof of purchase (receipt, order number, or invoice) is required.

2. Non-Returnable Items

The following items cannot be returned or exchanged (unless defective):

• Personalized or custom-made products
  

3. Returns

• Refunds will be issued to the original payment method within [X business days] after receiving and inspecting the item.

• Shipping fees (if any) are non-refundable unless the product is defective or an error was made by us.

4. Exchanges

• Exchanges are allowed for items of equal or higher value (with the price difference paid by the customer).

• If the desired product is out of stock, a refund or store credit will be issued.

5. Defective or Wrong Items

If you received a damaged, defective, or incorrect product, please contact us within [X days] of delivery. We will cover the return shipping costs and arrange a replacement or refund.

6. How to Start a Return/Exchange

• Contact our support team at [your email/phone number].

• Provide your order number and reason for return/exchange.

• We will send you instructions for return shipping or drop-off.